Category Archives: Apple

Fix “format not supported by the iPad” error on transferring iTunes movie rentals

For the past several months, I’ve had an ongoing issue with iTunes, where TV shows that I purchase from iTunes download, but then are unplayable with the error “This movie requires QuickTime, which is not supported by this version of iTunes.” Emails to iTunes support have not yielded any response, but I’ve found a work-around, which is to delete the episode from iTunes, tell iTunes to keep the file, and then add the file back into my iTunes library, after which it is playable.

screenshot of the error: “This film requires QuickTime, which is not supported by this version of iTunes.” Continue reading