An open letter to the Microsoft Action Pack Regional Service Center for Australia:
Subject: MAPS digital distribution – broken link?
Following the email I received today (Subject: “Important: Action Pack software now available digitally”), I tried to follow the provided link to access my Microsoft Action Pack Subscription content online: http://partner.microsoft.com/MAPScontent
This link seems to direct me to a survey about my company’s marketing activities—a survey that I was unable to fill out because it is badly broken. Not only is the layout broken (screenshot), but it would not accept my answers, complaining that I hadn’t answered all the questions. In the end, I had to select ‘no’ for every answer in order to get it to accept my submission. This then took me to the Partner Marketing Center home page, where I could see no sign of my MAPS digital content.
I continue to be amazed by how horrible a job your web team does. Why would we ever take marketing advice from Microsoft?
Technical Director, sitepoint.com